Concierge and front desk
Resident service, visitor verification, deliveries, contractors, move-ins and after-hours access.
Security, reliability and protection
The Platinum Standard of Security Your Community Deserves.
Condominium security with professional guards, dependable coverage and an in-house portal that keeps sensitive site records under PSG’s operational control.
Since 2016Serving Ontario properties
100+ team members150+ guards including part-time personnel
PSISA agency licensed$5 million insurance and WSIB coverage
Built for the people accountable for the building
Condominium boardsProperty managersResidents and guests
Privacy is part of protection
Your condominium’s information. In fewer hands.
Resident contact details, vehicle and parking information, visitor records, amenity reservations and bookings, access activity, security reports and confidential corporation instructions deserve the same care as the property itself.
PSG developed its own operational portal instead of placing these core records in a separate commercial guard-reporting platform.
With the portal hosted on virtual private servers administered for PSG, we retain operational control and avoid adding another reporting-software provider to the handling of your condominium’s information.
See how PSG supports confidentiality- Our own portal
- Purpose-built for PSG’s condominium operations, not a subscription to a separate guard-reporting platform.
- A smaller circle of access
- Permission-based access for personnel and client representatives according to their responsibilities.
- Direct accountability
- One security provider to address your questions about guards, reporting and information handling.
Condominium operations
Security built around how condominiums actually operate.
PSG combines lobby service, access control, life safety response, patrols, parking enforcement and documented accountability under property-specific post orders.
Patrols and CCTV
Documented patrols of garages, amenities, common areas, stairwells, perimeters and sensitive spaces.
Keys, fobs and access
Controlled issuance, returns, contractor access, parking permissions and complete activity records.
Emergency response
Elevator entrapments, fires, outages, floods, mechanical failures and severe weather managed under site emergency procedures.
MLEO parking enforcement
At approved properties, selected PSG guards with municipal MLEO authorization can issue parking tickets under city rules.
Online reporting portal
PSG’s dedicated portal organizes reports, logs, schedules, training, communication and other site activity.
The PSG operating standard
A managed security program, not simply a guard at a desk.
Reliable coverage requires careful recruitment, site-specific training, guard retention, relief planning, supervisor involvement and reports that management can act upon.
See staffing and relief coverage- 01
Property assessment
We review the building, schedule, risks, existing procedures and resident expectations.
- 02
Site-specific deployment
Assigned personnel receive post orders, SOPs, checklists and on-site orientation.
- 03
Continuity and supervision
Relief planning, escalation contacts, supervisor support and performance monitoring protect coverage.
- 04
Reporting and improvement
PSG reviews reporting quality, follows incidents and updates training when gaps appear.
Presentation and preparation
Condominium-ready officers.
PSG’s condominium uniform is a formal three piece black suit with a closed collar white dress shirt, black tie, nameplate, approved shield and SECURITY patch.
Training continues after deployment through online learning, virtual sessions, on-site instruction, SOPs, training checklists, evaluations and report review.
Read about training and standardsAccountable reporting
A reporting portal developed for PSG.
PSG’s internally developed portal manages schedules, attendance, leave requests, training, communication, tasks, daily reports, occurrence reports, incident reports and site logs. It does not add a commercial third-party guard-reporting company to the operational information chain.
What managers and boards receive
Daily and occurrence reportsIncident reports and site logsSchedules and leave requestsTraining and communicationPermission-based client access
Service area
From Oshawa to Burlington.
Dedicated local pages explain PSG condominium security coverage across Durham, Toronto, Peel, York and Halton.
- New condominium security programs
- Provider transitions
Experience with discretion
Real work. Client identities protected.
PSG does not publish a condominium’s name, logo, incidents or a property manager’s endorsement without authorization. Anonymized case studies demonstrate our work while respecting neutrality and confidentiality.
A plan for your property
Let’s review your condominium’s security needs.
Email quote@psgl.ca or complete the quote request.